Information and communication technology overload and social networking service fatigue: A stress perspective
a Barun ICT Research Center, Yonsei University, 50 Yonsei-ro, Seodaemun-gu, Seoul 120-749, Republic of Korea
b Graduate School of Information, Yonsei University, 50 Yonsei-ro, Seodaemun-gu, Seoul 120-749, Republic of Korea
- • We examine SNS fatigue as an outcome of the stress process.
- • Three dimensions of overload are significant stressors influencing SNS fatigue.
- • Information and system characteristics of SNSs are determinants of overload.